Podcast: Schools That Build Relationships
Marcela Andrés, the CEO of designEDengagement and author of a post titled, “Moving Beyond Compliance: Building Relationships in Education,” joined the podcast to share her experiences and recommendations for building connections with students. “Educators need to see students as individuals with unique backgrounds, dreams, and potential – despite challenges they may be facing. When we know students that way they can amaze us by starting to take charge of their own education.” Marcela explores her work generating relationships within the school, with parents, and among the greater school community.
Visit the designEDegagement website here.
Subscribe to the Steve Barkley Ponders Out Loud podcast on iTunes or visit BarkleyPD.com to find new episodes!
Podcast Transcript:
[00:00:00.290] – Steve [Intro]
Welcome to the Steve Barkley Ponders Out Loud podcast. As instructional coaches and school leaders, you are tasked with guiding continuous teacher growth to create student success. This podcast looks to support you with strategies from experienced guests, as well as my own insights that I’ve gathered over the years. I’m thrilled to have you with us. Thanks for tuning in.
[00:00:30.090] – Steve
Schools that Build Relationships. I invited today’s guest to the podcast after reading an article she had written titled, “Moving Beyond Compliance: Building Relationships and Education.” Marcela Andrés is the CEO of designEdengagement, an education consulting firm launched in 2019 with a vision of ensuring that all students have their families, educators, and community members at the table to support their hopes and their dreams. Here’s a quote from Marcela’s article: “The current system continues to incentivize and pressure teachers to focus on compliance, fitting kids into neat boxes, sticking to standards, and checking off those never-ending lists. But if we truly want to unlock our students’ potential and create a rich, engaging, and positive learning environment, we need to prioritize building connections.” Welcome, Marcela, and thanks so much for joining me.
[00:01:38.870] – Marcela
Thanks so much for having me, Steve. Excited to be here with you.
[00:01:43.070] – Steve
So could we start our conversation with some understanding of your use of the terms relationships and connections?
[00:01:52.910] – Marcela
Yes, absolutely. I mean, I think everything in the world has a relationship and there’s connections. When I think about the intentional, deliberate design of those relationships and those connections, it really goes down to our humanity. We were talking about forest I was in kindergarten a little bit ago, and it made me think of this meta where in the forest, trees talk to one another, and there’s a relationship among the trees. There’s health among the trees in their communication. When one tree is suffering, another tree will signal to the other trees to send resources to that tree. Similarly, when we think about relationships, they exist. But we have to be really intentional. We have to be really deliberate in realizing if other people are hurting, if you will, their humanity needs support, or if you just need to connect with them in a very human way. And so I think the foundation is no matter how you slice or dice it, there’s relationships, there’s connections, but it’s the intentional and deliberate desire to make those human connections with one another.
[00:03:07.290] – Steve
So the word that I use is that knowing is critical. K-n-o-w-i-n-g – so to me, purposefulness is setting out with the purpose of getting to know. Does that connect to what you’re laying out there?
[00:03:26.790] – Marcela
Yeah, absolutely. Getting to know, taking time to converse with somebody, to share space, to be in community, to know about their culture, to know about their food, their background, their history, the knowing much more than just the fact that you know that we’re connected because we’re human beings, but now we take time to share stories, and that connects our humanity, the knowing.
[00:03:52.660] – Steve
In your article and on your website, I kept coming across the use of the term authentic relationships. Tell me a little more what that word authentic does to this. And I’m wondering if you got examples from your past, maybe as a student and as a teacher.
[00:04:14.050] – Marcela
Yeah. I think authentic is just being able to be your fullest self, entering a space of knowing with another person and being able to not come forward with a facade, but rather with your full identity. For me, I’m the daughter of immigrants from Mexico and Cuba, and I have multiple identities layered into that. I’m first generation. I’m the first daughter. I have 35 first cousins. There’s a lot of elements there, right? And when I think about the word authentic with other people, especially in the context of schools, and especially in the teacher-student dynamic, yes, there’s this relationship of teacher-student, but I feel like teachers can deeply and meaningfully connect with students when they bring their authentic self into the space. They share who they are and where they come from, and they allow themselves to be seen as human beings, and also reciprocate that and allow students to share who they are and let the student come in as their most full authentic self.
[00:05:31.910] – Steve
I think I’m hearing vulnerability in that description.
[00:05:36.690] – Marcela
Oh, absolutely. I think sometimes we’re trained as professionals, be it teachers or any other field, to put on this title. Usually, especially in American culture, one of the first things that you do when you meet somebody, you say, What do you do? Instead of, who are your people? What food do you eat? What music do you dance to? That’s a different approach in connecting. In order for us to build those more authentic conversations with students, we can consider moving away from the fact that, yes, you are the teacher but beyond that teacher title and role, who are you and why are you in front of these wonderful young learners? And it’s definitely vulnerable.
[00:06:26.440] – Steve
I’m just laughing because it’s just this past week that my wife was retelling a story of a student that she had when she taught preschool, who was convinced that my wife was sleeping in the library on the couch because it’s the only place that the student could figure out in the room – the first time that the student saw her outside the school, he just couldn’t figure out what she was doing outside the school. He had her fixed in that spot. There is a picture of authenticity that my teacher has a life outside the school just the way that my student has a life outside the school.
[00:07:19.690] – Marcela
Yes, absolutely. And that’s such a funny story. I think children at an earlier age are making a lot of connections. And so it doesn’t surprise me that a child would be like, oh, I only see my teacher at school, and my teacher just comes out of the closet or the library because they’re still developing that way.
[00:07:38.530] – Steve
So a lot of our listeners are instructional coaches or school-level leaders. And I’m wondering what your thoughts are as to the roles that those people play in supporting teachers in the teachers building those relationships with their students.
[00:07:57.360] – Marcela
Yeah. I mean, relationship building is just complex. Inside the schoolhouse or outside the schoolhouse. I think one thing that instructional coaches and other leaders can do to support teachers is to really model that first and foremost, share with them their most authentic self, and also be very intentional about creating a space of constructive feedback, if you will, so that when they see them in practice, they can encourage the teacher to build those meaningful relationships with their students.
[00:08:42.480] – Steve
You talk a lot about the home and community relationships. I wanted to expand a little bit on that. And what role do teachers and school leaders have in building those home relationships?
[00:08:58.850] – Marcela
Yeah. So that an even more, I think, nuanced thing, because in pre-service and in-service, the research is showing us that our teachers do not get trained on how to partner with families, on how to build relationships with families. And if that’s true for teachers, that’s also true for instructional coaches. It’s also true for principals, the whole ecosystem that supports children. And so when you think about that opportunity, I think schools have an opportunity to design in-service training to really help build the capacity and the level of comfort that teachers feel to support relationship building with their student, but definitely with their family, which is an extension of their student.
[00:09:48.630] – Steve
I’m remembering my first year of teaching, suddenly there came an announcement that kids would be going home early the next two days, and we’d be having conferences with parents. And I had never had even a college lecture on what to do in a conference with parents. I was just trying to make up something.
[00:10:21.020] – Marcela
That’s wild, right? Because you think you are the people inside of a schoolhouse, and it’s not like you’re going to get a surprise role – you know it’s coming. And yet that was a big miss in the field of education, that training. And thankfully, there’s organizations that are trying to solve for that problem, mine included. And we I think, really need to make it a priority in schools and also in colleges and universities to teach that, because really, and I firmly believe this, when we have authentic relationships with our students and deeply connect with them, then they can go to a deeper level of learning because there’s psychological safety in the classroom.
[00:11:08.930] – Steve
I’ll give you the other one that falls into that category for me is beginning of the year with back to school night. Almost all schools have some event in the first week or two of school where parents are invited in, but no one has sat down with the staff and prepared that. I remember going to… my daughter was in middle school, and they gave us seven or eight minutes in each teacher’s room that she was going to have. And by the time we were halfway through, the parents were out in the hall going, my God, if they’re boring me in eight minutes, what must it be like for my child to be doing 45, 50 minutes periods? And that led me to design a workshop for teachers on seeing that back to school night as a commercial. It’s like a Super Bowl commercial. You’re top dollar, you’re going to get the eight minutes in here with the parents. What’s the message you want parents walking out of here with? And telling them the scope and sequence of your curriculum probably isn’t going to get you there. I used to use the term that what the parent wants to find is there’s a competent, confident professional that’s interested in their child for back to school.
[00:12:41.660] – Steve
Now, we get to parent conference, convince me you know my child. That’s the next step there that I think a parent is looking for.
[00:12:51.480] – Marcela
Yeah, I think that’s right on. I think about, you use the word scope and sequence. When you are looking at a system and you look at the school year, which is part of a system, has a calendar, there’s a scope and sequence, if you will, of how you develop and you have the opportunity to develop relationships with families. I love this reimagining that you did with this fishbowl idea so you can give a commercial. That’s a high-level touch point because you have limited time. You have eight minutes. But then you have to follow it up with that intentional call, that intentional email, that text message, and the other parent-teacher conferences to build that relationship and like you said, make sure that you demonstrate that you know the child, which is critical.
[00:13:38.730] – Steve
I used to illustrate that if the child goes home and is telling their parent a story about what happened in school today. The parents, first thing they’re going to do is bring to mind their image of the teacher. If at that parent-teacher conference, it was this competent, confident professional who cares about my kid. If that’s the message I got and the story my child is telling me doesn’t quite line up with that, I’ll at least have a moment of skepticism in checking it out. But if I didn’t get that message, then I’m building my picture of the teacher from what my child is saying, which can be quite different. So that message and how we get that message to parents is extremely important.
[00:14:31.000] – Marcela
Oh, absolutely. I love that anchoring of what you said. You, as a teacher, have the opportunity of helping control the narrative of what parents have an experience of you the more touch points that you have. If you don’t have that or if you have very limited, then you’re just going to walk away with whatever you saw and build from that. Your other touch points are secondary to what your children experience in the classroom. I think that’s super valid.
[00:14:57.800] – Steve
I’m wondering what role you think the staff relationships with each other play in creating a school environment where students feel seen and heard and valued?
[00:15:10.410] – Marcela
I think it’s very important. Again, going back to modeling as adults, the relationships that are taking place among other educators or within educators and administrators or other staff that are supporting students are pretty critical. Because again, it goes back to humanity, and really taking time to connect with people and creating a culture of you belong here, and everybody deserves to belong in the spaces that they enter. When staff inside of a schoolhouse take time to build those relationships, it’s palpable, it’s contagious. You can feel the love when you enter a community that’s formed like that. So I think it’s a game changer, 100%.
[00:15:57.970] – Steve
Tell us a little bit more about your your company and the work that you’re doing.
[00:16:03.000] – Marcela
Yeah. So designedEDengagement has been, I think, the echoing of my life. We’re on a mission to really reimagine the family, community engagement model, how families, educators, and community members partner. When I look back to my life, it’s really the codification of what was true for me. My story went from poverty to prosperity. I grew up, as I mentioned to daughter of immigrants, and we recycled into generational poverty. Our circumstances were very difficult. And yet, because I had a very loving family, because I had amazing educators, and because I had community members, I have been able to reach some of my wildest dreams. And so design engagement is that it recognizes that students are supported by people who love them, and they’re not all in the schoolhouse. And the schoolhouse is a vehicle for them to get their tools, their educational tools and some social-emotional tools, but they also need to work with others outside of the schoolhouse so that children can be successful. We at designEDengagement have three core pieces of work. Student engagement, which it comes down to how can we support educators to create those meaningful relationships with students. Family leadership and advocacy, how can we support families to understand also their role and sense of efficacy to support their children through their academic journey.
[00:17:35.190] – Marcela
And then community partnerships. How can we support community partners to coordinate and work with families and educators to bring in resources to the schoolhouse because communities have assets and resources to share, and so we help design those systems. I get excited about a lot of the work we do. Just to ground some of our most recent work, we’ve been doing some community partnership work across multiple states, Utah, Arizona, Nevada. One of our community partners has a kindergarten readiness program. We’ve been working on the ground to enter a community in a very respectful way and introduce this resource to them that’s funded by grants and then help with the enrollment process. There’s a whole art to being able to identify I’ve families who qualify for the program, as well as giving them the information to enroll. But that’s just one part of our work.
[00:18:39.210] – Steve
I’m hearing building relationships.
[00:18:41.400] – Marcela
Oh, absolutely. All of it. That’s the denominator. We build relationships. We help build the systems that foster those relationships. The people that are on the ground, they build the relationships. But what we’re really skilled at is looking at systems and walking alongside our partners and helping build those relationships.
[00:19:05.840] – Steve
Cool. Well, thanks so much for everything that you’ve shared with us. What’s the best way that listeners might be able to connect with you with questions or to follow up on the work that you’re doing?
[00:19:19.540] – Marcela
Absolutely. I’m on all the social media. They can go to my own personal site, marcelandres.com. They can also go to our company’s website, designedengagement.com, and then on all social media, including TikTok. I have one video there, but my goal in 2025 is to put more out there. So I’m very searchable is what I’m trying to say.
[00:19:40.920] – Steve
Well, we’ll be sure to put the links to your website in the lead-in to the podcast for folks to be able to find you. Thanks so much.
[00:19:48.660] – Marcela
Thank you so much, Steve. We really appreciate it.
[00:19:53.060] – Steve [Outro]
Thanks for listening, folks. I’d love to hear what you’re pondering. You can find me on Twitter or LinkedIn at Steve Barkley or me your questions and find my videos and blogs at barkleypd.com.





